Terms of Service

These Terms of Service ("Terms") govern your access to and use of Posty (the "Service"), a social media planning and scheduling platform operated by MTN Partners Pty Ltd ("we", "us"), a company registered in Australia. The Service includes the posty.social website, the Posty mobile app, the public Posty API, and our MCP server.

By creating an account or using the Service, you agree to these Terms, our Privacy Policy, our Acceptable Use Policy and our Cookie Policy. If you do not agree, do not use Posty.

1. Eligibility and Accounts

You must be at least 16 years old to use the Service. If you use Posty on behalf of a business or other organisation, you confirm that you have authority to bind that organisation to these Terms, and "you" includes that organisation.

You are responsible for keeping your login credentials, API keys and connected integrations secure, and for the activity that occurs under your account. Tell us at once at support@posty.social if you believe your account has been compromised.

2. Workspaces and Team Access

Posty lets you create workspaces, invite teammates, assign roles, and collaborate on content. Workspace owners and administrators are responsible for deciding who can access connected channels, drafts, the inbox, and publishing workflows, and for removing people who should no longer have access.

3. Connected Platforms

You may connect third-party social accounts (currently Bluesky, Discord, Facebook, Instagram, LinkedIn, Pinterest, Threads, TikTok, WordPress, and YouTube) so Posty can publish content, read comments and messages, or fetch reporting on your behalf. By connecting an account, you confirm that you have authority to do so and that you remain responsible for the content published through that account.

Your use of each platform through Posty is also subject to that platform's own terms, community guidelines and developer policies, which are linked in our Privacy Policy. You are responsible for the settings you choose when publishing through Posty, such as audience, privacy level, comment and remix permissions, and any disclosures a platform requires for branded or commercial content.

If you connect YouTube, your use of Posty's YouTube features is also subject to the YouTube Terms of Service and the YouTube API Services Terms of Service.

4. Disconnecting and Revocation

You can disconnect any platform from inside Posty at any time, or revoke Posty's access from the platform's own settings. What happens to stored credentials and platform data after a disconnect is described in our Privacy Policy. If you disconnect YouTube from inside Posty, you authorise Posty to submit a revocation request to Google for the stored YouTube authorisation.

5. Your Content

You retain ownership of the content you create, upload, and schedule through Posty. You grant us a limited licence to store, process, and transmit that content only as needed to provide the Service, including to the platforms you tell us to publish it to.

You must comply with our Acceptable Use Policy. In particular, you must not use Posty to create, store, or publish content that:

• Violates applicable law, platform rules, or third-party rights
• Contains malware, spam, or deceptive content
• Is abusive, harassing, defamatory, or threatening
• Infringes copyright, trademark, or other intellectual property

Messages and comments that other people send to your connected accounts appear in the Posty inbox. You are responsible for handling that information lawfully, including any notices you owe those people under privacy law.

6. API, Integrations and MCP

Posty offers a public API, workspace API keys, and an MCP server so that tools you choose can act on your workspace. API keys and connected tools have the permissions you grant them; treat them as you would a password. You are responsible for the actions taken with your keys and for any third-party tool you authorise, and you must not use the API to circumvent plan limits, platform rules, or rate limits. We may throttle or revoke API access that degrades the Service or threatens our access to a platform.

7. Paid Plans

Paid features are billed through Stripe. By subscribing, you agree to pay the listed fees and authorise recurring charges unless you cancel. Cancellations take effect at the end of the current billing period, and your workspace then returns to the plan limits shown on our pricing page. Prices exclude taxes unless stated otherwise at checkout.

8. Availability and API Dependencies

We aim to keep Posty available and reliable, but we do not guarantee uninterrupted service. Features that rely on third-party APIs can change, fail, or be limited if those platforms change their rules, scopes, or product requirements, or if a platform suspends our access. Scheduled posts can fail for reasons outside our control, such as a platform outage or an expired connection, and you are responsible for checking that important posts were published.

9. Suspension and Termination

We may suspend or terminate access to Posty or to a specific platform integration if we believe the Service is being used unlawfully, abusively, in breach of these Terms or the Acceptable Use Policy, or in a way that threatens our access to third-party APIs.

You may stop using the Service at any time and can ask us to delete your account. Data handling after termination, deletion or disconnection is described in our Privacy Policy.

10. Disclaimers and Liability

The Service is provided "as is". To the maximum extent permitted by law, we exclude all implied warranties and are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including lost revenue, missed publishing windows, or the removal of content or accounts by a platform. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law. Where such a guarantee applies and our liability can lawfully be limited, it is limited to resupplying the Service or refunding the fees paid for it.

11. Governing Law

These Terms are governed by the laws of Australia. Any dispute that cannot be resolved between us will be heard in the courts of Australia, and you consent to their jurisdiction, subject to any rights you have under the consumer protection laws of the country where you live.

12. Changes and Contact

We may update these Terms from time to time by posting an updated version on this page and changing the date above. If a change materially reduces your rights, we will make reasonable efforts to notify account holders by email or inside the app before it takes effect. Continued use of the Service after an update means you accept the revised Terms.

Questions about these Terms can be sent to support@posty.social.